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Hotel · Hanoi · Ha Noi Municipality

Reyna Luxury Hotel

A 4-star property in Hanoi with 80 rooms, known for spotless bathrooms and a kitchen that takes requests.

  • Complimentary Wi-Fi in public areas
  • On-site parking available
  • 24-hour reception and security
7.2 Very good 56 reviews Booking.com 7.2 · 56 reviews

About

Reyna Luxury Hotel

Reyna Luxury Hotel is a 4-star property in Hanoi offering 80 rooms. The hotel is situated 3.7 km from Vincom Ice Rink Royal City, a spot well regarded by sports enthusiasts. Guests consistently mention the cleanliness of the rooms and bathrooms, as well as the convenience of a small seating bench for shoes and luggage.

The on-site restaurant is a highlight, with guests praising the food and coffee. The kitchen is open to special requests, particularly for local dishes like Pho and Omelettes. The staff are noted for their friendly and accommodating service, contributing to an overall positive experience.

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Spotless rooms and bathrooms — Multiple reviews highlight the cleanliness of both the room and the bathroom, a point of consistency across stays.
  • Kitchen accepts special requests — Guests note that the kitchen prepares Pho and omelettes on request, adding a personal touch to dining.
  • Friendly and accommodating staff — The team is repeatedly described as friendly and attentive, contributing to a welcoming atmosphere.
  • Convenient seating bench — A small bench in the room for shoes and luggage is appreciated by guests, making unpacking easier.
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Worth weighing

4 to weigh
  • Comfort rating lags behind — The comfort category scores lower than other aspects, suggesting possible issues with beds or noise for some guests.
  • Not the top-ranked in the area — With an area average rating of 8.1, this hotel's overall 7.2 is below par, indicating room for improvement.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.
  • Check-in limited to late evening — Check-in closes at 23:59, so arrivals after midnight may need to plan accordingly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Superior Double or Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Double Room

  • 1 Single bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/-out
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Dryer
  • Flat-screen TV
  • AM/FM alarm clock
  • Parquet floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.2
Very good 56 reviews

Guest-rated 7.2/10 from 56 reviews

Booking.com · 7.2 · 56 reviews
7.2Verified guest

“Our stay here was excellent. The room and bathroom were spotless, and we appreciated the little bench for shoes and bags. The food was a highlight, especially the Pho and omelettes they made on request. Staff were welcoming and helpful.”

7.2Verified guest

“For a weekend stay, I found the room and bathroom clean and spacious. The coffee and meals were very good, and the kitchen was happy to prepare Pho and omelettes when asked. The seating bench came in handy for luggage and shoes. The location made it easy to get around.”

7.2Verified guest

“A truly lovely stay. The location was ideal and the service outstanding. Room service was quick and efficient, and the staff went out of their way to make me comfortable. The room had everything—air conditioning, tea and coffee, a mini-bar, and a sitting area with a terrace and nice views. I felt treated like a VIP. Free Wi-Fi was a plus, and the off-site parking was convenient.”

7.2Verified guest

“The bench for shoes and luggage is a nice touch. Room and bathroom are clean. Coffee and food are tasty, and the kitchen will make Pho and omelettes on request.”

7.2Verified guest

“The room and bathroom were very clean, and the kitchen served delicious meals and coffee. The staff were friendly and happy to make Pho and omelettes for us. The little bench in the room was handy for luggage and shoes.”

7.2Verified guest

“Enjoyed the coffee and food, which were quite good. The kitchen staff accommodated requests for Pho and omelettes, which was handy. The bench for shoes and luggage meant I didn't have to carry my bag around all day.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Vincom Ice Rink Royal City: About 3.7 km away, this ice rink is popular with sports enthusiasts and offers a fun activity for visitors.

34 Pho MiéU DàM, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
80 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Does the hotel offer parking?

Yes, parking is available on-site (the specific type is not specified, but one review mentions an off-site car park).

Are pets allowed at the hotel?

No, pets are not allowed.

Is there a restaurant on-site?

Yes, the hotel has a restaurant and guests have praised the food, especially the Pho and omelettes that can be requested.

What are the room amenities?

Rooms include air conditioning, a mini-bar, tea and coffee facilities, a sitting area, and a flat-screen TV. Some room types also have a bathtub.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8.5

Halais Hotel

Guest-rated 8.5/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A reliable choice for travellers who value cleanliness and personal service, with the bonus of a kitchen that caters to requests. Not the highest-rated in Hanoi, but consistently praised for its strengths.

7.2Solid comfort with standout service

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